Returns & Refunds

Our Commitment to Quality

At Krrook Unknown, we take immense pride in creating high quality custom-made products that reflect your unique style and sense of humour. Each item is crafted with care, and we aim to deliver products that bring a smile to your face. While we strive for perfection, we understand that, on rare occasions, issues may arise. We're here to address any concerns you may have.

  • Returns, Refunds & Exchanges Policy

    In line with our made-to-order eco-friendly approach, we can only accept returns if the item is unworn, unwashed, and in its original condition with all tags attached. If you wish to return an item, please contact us within 14 days of delivery to arrange a return. Please note that return shipping costs are the responsibility of the customer for non-faulty items.

  • Recieved A Misprint Or Damaged Goods?

    In the unfortunate and very rare event of receiving a misprint or any damaged goods, please reach out to us at support@krrookunknown.com within 14 days of receiving your order. We will promptly resolve the issue, ensuring your satisfaction.

  • To assist us in quickly resolving any issues, please include the following information in your email:

    Your order number

    A clear description of the problem

    Clear photos or evidence of the issue

Thankyou For Choosing Krrook Unknown!

Your satisfaction is important to us, and we appreciate your understanding of our policy designed to reduce waste and promote sustainable practices. We look forward to serving you with a smile.

If you have any questions or concerns, don't hesitate to contact our dedicated support team at: support@krrookunknown.com.